Substitution

Participants may substitute another person from their organization at any time prior to the start of a Lab without penalty.

Cancellation & Postponement

Participants who cancel or postpone 61 days or more prior to the start of a Lab, without substitution, are eligible for a refund after the deduction of a $500 administrative fee. WMFDP will issue a credit card refund or if you prefer, apply the balance to a future Learning Lab, if it occurs within six months of original Lab date.

Participants who cancel or postpone for any reason, without substitution, 31–60 days prior to the start of the Lab are eligible for a partial refund after the deduction of a $2,000 cancellation fee. WMFDP will issue a credit card refund, or if you prefer, the remaining balance may be applied to a future learning lab, if it occurs within six months of original Learning Lab date.

Participants who cancel or postpone for any reason, without substitution, 30 days or fewer before the start of a lab will forfeit 100% of fees for the Lab.

If WMFDP has to cancel the lab for any reason, the client or organization will receive a full refund. The latest date we would cancel the Lab would be 30 days prior to the start date.